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Why Every Business Should Reply To Every Review

Reviews build trust. They provide a window into your business and products from insiders. Reviews provide transparency. Reviews also leave your business vulnerable to the words of others—customers and clients who may be unfairly angry or dismissive of your drive for...

How Negative Reviews Affect Your Business

Have you ever gone online to roast a business after they delivered you a spectacularly disappointing experience? Be honest—you at least considered it, right? The internet provides many platforms and avenues to vent that steam when a sketchy company, lying salesperson...

Why Customers Love Reviews

You’ve been on your device longer than you anticipated, scrolling through pages of product features to find the best bet on quality and reliability. They all start to run together. You just want a phone case that works—it protects your phone, shows off your style and...